Privacy Policy

Effective Date: September 28, 2026

Leveled Up is operated by Red Panda Consulting LLC (“we,” “us,” or “our”). This Privacy Policy explains how information is collected, used, stored, and shared when you use the Leveled Up mobile application and related services.

Information We Collect

Account Information

When you create an account, we collect information such as your email address and account identifier. This information is used to create and authenticate your account and provide app functionality.

Home and Maintenance Information

Leveled Up allows you to enter and store information related to your home, equipment, maintenance, repairs, chores, contractors, service history, notes, and other information you choose to provide.

Photos and Other User Content

You may choose to upload photos and other content for features such as home and equipment documentation and other app functionality. Content you provide may be associated with your account.

Subscription and Purchase Information

If you purchase a Leveled Up Premium subscription, information about your subscription status and purchase history is used to provide and manage Premium features.

Payments made through the Apple App Store or Google Play are processed by the applicable app store. We do not receive or store your full payment-card or bank-account information.

How We Use Information

We use information collected through Leveled Up to:

  • Create and authenticate user accounts.

  • Provide, maintain, and improve app functionality.

  • Store and synchronize information associated with your account and homes.

  • Provide maintenance schedules, reminders, chores, repair tracking, service history, and other requested features.

  • Manage Premium subscriptions and determine access to Premium features.

  • Enable household, sharing, and other collaborative features where offered.

  • Provide customer support.

  • Protect the security and reliability of the service.

Service Providers

We use third-party service providers to operate portions of Leveled Up. These include infrastructure and services for authentication, database and cloud functionality, subscription management, and app-store payment processing.

For example, Leveled Up uses Supabase for account and cloud-data services and RevenueCat for subscription management. Apple and Google may process purchases made through their respective app stores.

These providers may process information as necessary to provide their services to us.

Advertising and Tracking

Leveled Up does not use your personal information for cross-app or cross-website advertising tracking.

We do not sell your personal information to data brokers or use your email address, uploaded photos, user content, account identifier, or purchase history for targeted advertising across apps or websites owned by other companies.

Data Sharing

Information may be shared when necessary to provide features you choose to use, such as household or other sharing functionality.

We may also disclose information when reasonably necessary to comply with applicable law, enforce our rights, protect users or the service, or respond to valid legal requests.

Data Retention

We retain information for as long as reasonably necessary to provide Leveled Up, maintain your account, comply with legal obligations, resolve disputes, and enforce applicable agreements.

Information may be deleted or anonymized when it is no longer reasonably required, subject to applicable legal and operational requirements.

Account and Data Deletion

You may request deletion of your Leveled Up account and associated personal data using the account-deletion functionality provided by Leveled Up or by contacting us.

Some information may be retained where required by law or where reasonably necessary for security, fraud prevention, dispute resolution, or other legitimate legal purposes.

Additional account-deletion instructions are available on the Leveled Up website.

Security

We use reasonable administrative and technical measures intended to protect information handled through Leveled Up. However, no electronic storage or transmission system can be guaranteed to be completely secure.

Children’s Privacy

Leveled Up is not designed to collect personal information from children in violation of applicable law. If we learn that personal information from a child has been collected in a manner requiring parental consent without appropriate consent, we will take reasonable steps to address the information as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy as Leveled Up changes or as legal or operational requirements evolve. When we make changes, we will update the effective date shown above.

Contact Us

For questions about this Privacy Policy, your information, or Leveled Up, contact:

Red Panda Consulting LLC
Leveled Up Support
support@homeleveledup.com